THCA (tetrahydrocannabinolic acid) flower is raw hemp flower that contains high concentrations of THCA, the non-psychoactive precursor to THC. When heated (smoked or vaporized), THCA converts to THC through decarboxylation. THCA flower is federally legal under the 2018 Farm Bill as long as Delta-9 THC content remains below 0.3%.

Is THCA flower legal?

Yes. THCA flower is federally legal in the United States under the 2018 Farm Bill, which legalized hemp and hemp-derived cannabinoids with less than 0.3% Delta-9 THC by dry weight. Melt's THCA products comply with federal hemp regulations. State laws vary — check your local laws before purchasing.

What is the difference between THCA and THC?

THCA is the raw, acidic form of THC found in fresh hemp plants. In its raw form, THCA is non-psychoactive. When exposed to heat, THCA undergoes decarboxylation and converts to Delta-9 THC. THCA flower sold by Melt is legal hemp under federal law.

Where does Melt ship THCA products?

Melt ships to all US states where hemp-derived THCA products are legal. We are based in Los Angeles, California. Please check your state's hemp laws before ordering.

What types of hemp products does Melt sell?

Melt sells premium hemp-derived products including THCA flower, THCA vapes, hemp prerolls, and hemp edibles. All products are derived from federally legal hemp and contain less than 0.3% Delta-9 THC.

How is THCA flower different from regular cannabis?

THCA flower is grown from hemp plants bred to contain high THCA levels while keeping Delta-9 THC below 0.3%, making it federally legal. Traditional cannabis flower typically exceeds 0.3% Delta-9 THC and is regulated differently under state cannabis programs. THCA flower looks, smells, and smokes similarly to traditional cannabis.

Shipping Protection Claim Policy

Last updated: May 7, 2026

Melt Shipping Protection covers eligible orders against loss, damage, or theft during transit. Coverage applies only to orders where Shipping Protection was added at checkout.

Coverage Window

Claims must be filed within 14 days of the order's fulfillment date — the date the shipping label was created and the package handed off to the carrier. Claims filed after 14 days are not eligible.

What's Covered

Lost in transit — tracking shows movement then stops; no delivery scan after 7+ days
Damaged on arrival — visible damage to the product or packaging at delivery, with photo evidence
Stolen — tracking shows "Delivered" but package was not received

What's Not Covered

Orders shipped without Shipping Protection at checkout
Refused deliveries or packages returned to sender
Incorrect shipping addresses entered at checkout
Claims filed more than 14 days after fulfillment
Products that have been opened, used, or consumed
Carrier-confirmed delivery to the correct address with no theft report

How to File a Claim

Email support@gotmelt.com with:

Order number
Reason for claim (lost / damaged / stolen)
For damage: clear photos of the product and packaging
For theft: confirmation you've checked with neighbors/household and a brief non-receipt statement
For loss: tracking number

We respond within 1–2 business days.

Resolution

At Melt's discretion, eligible claims are resolved with one of:

Replacement of the same items at no charge
Store credit equal to the protected items' value
Refund equal to the protected items' value

Shipping Protection premiums are non-refundable.

Carrier Claims

For lost or damaged USPS shipments, we may ask you to file a basic claim with USPS first as part of evidence collection. We handle the rest from there.

Questions

Email support@gotmelt.com.

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